As the agency leans into digital engagement with taxpayers, IRS web developers are embracing human-centered design and Agile practices.
The White House's proposed 10.4% increase to the IRS budget will help with long-term modernization and taxpayer service improvements.
The agency's Office of Online Services launched a platform with various tools to improve public engagement.
The agency will launch new capabilities within its interactive application for the public to give tribute to veterans digitally.
The agency invested resources into new applications providing access to critical services and information during the pandemic.
Procurement innovation and access to digital services are some of the agency's immediate priorities.
HCD is improving CMS's tools for cloud cost transparency and operational excellence.
The incoming federal CIO faces digital modernization initiatives during the pandemic response.
Implementing a large-scale project requires effective partnerships.
The agency accelerated its IT modernization plans to expand telehealth and improve veterans' digital health services.
Designing digital services for the user and with partners are critical.
The agencies launched a portal that streamlined the reporting process for both the public and Civil Rights Division staff.
The collaboration with Salesforce led to Work.com, a digital toolkit to help governments and organizations reopen.
The agency has implemented flexible technological capabilities to support ongoing COVID-19 response efforts.
Effects of the pandemic on the workforce are pushing the Air Force's digital modernization efforts.
NIH, CDC and FDA leaders see health data sharpening government's understanding of COVID-19.
Telehealth, beneficiaries claims processing and the adoption of shared digital solutions were commonly seen across government.
The portal will help reimburse providers billions of dollars across the country.