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Federal Workforce

AFWERX Spark Cell Director Garrett Custons and Dcode Senior Program Manager Riya Patel discuss the cultural foundations that go into technology modernization. 

AFWERX is nestled under the…

customer experience

Many agencies have transitioned in-person processes to online applications. Hear from developers on how their organizations have begun to create new digital portals incorporating human-centered…

customer experience

As national and homeland security-focused agencies enhance their digital services portfolios, good customer service is an imperative. Hear from digital services leaders at ICE and the Air Force’s…

customer experience

Principles of the Digital Service Experience

Innovators of federal digital services rely on methodologies and strategies around concepts like human-centered design, agile…

customer experience

IT modernization across federal agencies has made it significantly easier to provide benefits quicker and more directly through digital services, a process that has become increasingly vital…

cloud

Digital modernization has presented agencies with large data repositories that can be used for research, analysis, and improving the delivery of government services. Technical executives discuss…

cloud

Cloud transformation programs have entailed significant investment in off-premise solutions and new data storage technologies, both of which present newfound security risks for federal agencies.…

cloud

Cloud computing has allowed for the storage and processing of an unprecedented wealth of data, a capacity that has enabled new frontiers in research and complex data analytics. CIO Jeff Shilling…

cloud

Danielle Metz, deputy CIO for information enterprise at the Defense Department, discusses the future of cloud infrastructure at the agency to enable software development and faster access to data…

CyberScape

IoT and National Security

With 5G infrastructure and connectivity just around the corner, the Internet-of-Things faces increased scrutiny. IoT underpins much of our…

CyberScape

Gram Slingbaum, Solutions Engineer, CyberArk