The agency is thinking through how to modernize while sustaining core functions managed under legacy systems.
Federal health care agencies look to modernize their systems to prepare for accelerated innovation.
Government is looking toward successful service delivery using human-centered design.
Veterans Affairs is focused on advancing its modernization agenda through furthering existing achievements and fostering interagency collaboration.
The agency intends to scale its electronic health records modernization based on learnings from other agencies.
The agency is creating datasets to foster artificial intelligence development through private-public partnerships.
Agency leaders are looking to apply artificial intelligence to create profiles that enable personalized and responsive care.
Agencies find opportunity in increasing diversity within cyber programs and leveraging shared services.
The agency looks to streamline its financial services system through tying IT reforms to a broader modernization push.
The agency’s human capital managers see greater employee morale and new recruitment as essential to services.
Data analytics and artificial intelligence processes require a pragmatic, mission-focused approach to innovation.
IT leaders recommend identifying use cases to apply the technology.
VA touts digital experience accomplishments and goals for the year ahead.
The real potential for change is in meaningful implementation of new technologies.
The agencies' collaboration will secure its success with their health care modernization efforts.
Data and legislation can improve veteran access to health care services.
The current IT and customer-service modernization push is tied with the agency’s history and mission.
Increasing focus on the end user is evolving how the agency thinks about digital services.
The design principles improve technology for veterans and those who serve veterans, such as with the agency's VA.gov relaunch.