Further streamlining of federal procurement processes is likely to come in 2020.
The agency's finance chief highlights recent efforts to collaborate with other federal agencies in developing innovative uses of robotic process automation.
Beth Killoran demonstrated the ability to rapidly adapt to unexpected circumstances and customer needs.
The agency is exploring ways to better deliver veteran care through emerging technologies.
AI leads focus on "low-hanging fruit" closely aligned with departmental needs and goals.
The agency's new community of practice seeks to encourage interagency collaboration on implementation of robotic process automation.
Replacing repetitive tasks with automation can repurpose feds to higher-value work.