robotic process automation | GovernmentCIO Media & Research

robotic process automation

Various agencies are finding success in early use cases for AI, machine learning and RPA.
Emerging technologies and regional hubs are part of the solution to increase efficiencies in background investigations.
With a sign for a new wave for AI performing certain jobs, government agencies see value in bots.
Replacing repetitive tasks with automation can repurpose feds to higher-value work.
Healthcare industry is adopting AI tools and techniques thanks to data accessibility, but to truly reap the benefits, data needs proper governance.
Agencies can take similar steps as industry to truly benefit from AI.
Agencies have to consider how to manage the incoming flux of virtual employees.
But do we treat them as pseudo people or IT assets?
Report finds cognitive technologies help caseworkers manage heavy caseloads.