Chris Anello, federal enterprise architect at ServiceNow, talks about how ServiceNow redesigned the service portal for the Department of Veterans Affairs to improve services to veterans. He also discussed how ServiceNow injected best practices and innovative new approaches to the VA to reduce lag time and help VA teams meet their mission.
Anello, a cancer survivor, spoke about how inspired he was to learn at the CXO Tech Forum that the National Cancer Institute is using new technologies like artificial intelligence to uncover new cures.
