Creating a more digitally driven agency requires close consideration of policy and technology to automate processes and decommission aging systems.
DHS and the IRS use the technology to streamline IT operations.
New research suggests cross-functional teams and emerging tech can improve government acquisition.
The IRS launched a new online application to help check the status of their COVID-19 economic relief payment.
The coronavirus pandemic is leading to an increase in cybersecurity attacks and scams.
The agency is considering human-centered design in its solutions that cut down manual labor and time.