As the agency leans into digital engagement with taxpayers, IRS web developers are embracing human-centered design and Agile practices.
Labor's emerging technology lead outlines how the department is leveraging RPA to reduce workloads and dollars spent.
HCD is improving CMS's tools for cloud cost transparency and operational excellence.
VA leads incorporate the veteran experience in all facets of digital development.
Iteratively working with and for customers enables better solutions delivery, both in IT and acquisitions.
Diverse thought is necessary amid enterprise-level modernization and change.
The federal health insurance marketplace website operates within a secure cloud environment.
Designing digital services for the user and with partners are critical.
Best practices leverage agility for keeping data secure as federal agencies move away from legacy IT systems.
The agency saw substantial improvements in how it applies technology to better service veterans.
The agency is coupling API development with a focus on human-centered design to lay the groundwork for both current modernization and future initiatives.
Preemptive stand-up of teleconferencing and easing employee work with IT helped the agency to go fully remote within days.
The project exemplifies the direction the center is taking to make AI operational across the Defense Department.
NOAA is pushing ahead in digitization efforts to meet OMB M-19-21 electronic records requirements.
The agency is putting public health announcements, guidelines and facts on COVID-19 front and center.
Technology experts across the federal health sector see customer satisfaction as the essential purpose behind implementing complex analytics.
Government is looking toward successful service delivery using human-centered design.
GSA Technology Transformation Services says the guidelines encourage 'iterative, modular' website modernization.
The federal health care community is hitting target goals outlined in the Federal Data Strategy.