General Services Administration
Santucci breaks down the history of the DCOI program, which sunset from the FITARA scorecard after all agencies made an "A" grade.
The cloud capability does more than improve lag time — it also has the potential to transform federal IT.
With all the options out there, the federal government ran into unique interoperability and security issues with communication software.
RPA fundamentally changed how employees work at the agency by freeing up time spent on manual tasks.