citizen services

Administrator Carnahan sees opportunities for equitable technology that delivers on current agency priorities.

As a founding visionary for its data strategy, Elizabeth Puchek discusses the importance of citizen development for citizenship services.

Most survey respondents say yes, though millennials and women express more qualms.

To no surprise, people want online engagements to be as seamless as commercial websites.

The team is working in six agencies on 30 products, but its door is still open for 2018.