The COVID-19 pandemic presented the Veterans Health Administration with new challenges, such as communication tactics and health care delivery. Leaders across VHA rapidly scaled up technology development and delivery, as well as created new programs, to stay connected with veterans. The heads of the offices of Patient Advocacy and Healthcare Technology Management break down focus areas throughout the pandemic and priorities moving forward.
| Episode: 26
The agency is integrating new technologies and policies to connect veterans with health experts and innovative care solutions throughout and beyond COVID-19.
Ann E. Doran, Executive Director, Patient Advocacy, VHA
Kurt Finke, Director, Office of Healthcare Technology Management, VHA