The COVID-19 pandemic created demand for a rapid vaccination program without precedence in American history. It also placed considerable responsibility on federal agencies, particularly the Department of Veterans Affairs, which provides full-scale health care to over 9 million enrolled veterans nationwide. Deputy Chief Consultant for Preventative Medicine Dr. Sophia Califano breaks down how VA met this challenge, the communication strategies at play, as well as how the agency served the population outside of its health system.
| Episode: 18
Well-informed approaches in supply chain logistics and mobile centers have pushed the agency to meet pandemic demands.
Dr. Sophia Califano, Deputy Chief Consultant for Preventative Medicine, Veterans Health Administration