Tech Futures

Tech Futures

 
Tech Futures
Tech Futures
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Virtual event

Many agencies are introducing programs and strategies to empower technologists to start and grow careers in public service by helping to create necessary and modern tools that are driving future technology needs in government. Leaders from the Presidential Innovation Fellows, the new U.S. Digital Corps, U.S. Digital Service and other innovation groups discuss how they are using digital service principles like human-centered design and innovative procurement methods to develop new digital tools and interfaces to meet agency mission needs. 

Date
April 14, 2022
Time
11:00 am
Where
Virtual event
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Tech Futures

Agenda

 
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Welcome Remarks

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Fireside Chat: Building a Future-Facing Federal Workforce

Federal agencies have been trying to stay competitive and creative in keeping talent robust and growing across IT, digital services and more in recent years. USDS has stepped up to the plate to help across these agencies as they build new services and online capabilities, so we open the program with a look at how they’re recruiting new digital experts to help agencies out.

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Panel: Human-Centered Design for Improved Customer Experience

IT leaders have been focusing on working with their users to develop better services and products. This panel will dive into how adoption of human-centered design principles and a culture of collaboration are driving innovation and enhanced customer engagement.

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Panel: Automation for Streamlined Digitalization

Automation tools like AI, ML, RPA, NLP and more have potential to streamline digital engagement for both the public and federal employees engaging with the people they serve. We examine how chatbots, automating paper-based processes and other solutions are streamlining agencies’ activities day by day.

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Closing Remarks