As agencies continue to modernize and move away from their legacy systems, how are they reshaping their IT infrastructure and leveraging data to transform their enterprise? Hear from top government IT leaders at the VA, DoD, and DHS about how they’re adopting cloud and data center infrastructure, strategies and capabilities to move their organizations toward the future.
Infrastructure: Foundations of the Future
Hear from Dan Carroll (Dell), Daniel Kroese (CISA), on supply chain security, as well as from Nicolas Chaillan (USAF) and Todd Simpson (VA) on DevOps strategies to improve infrastructure. In addition, this recap video offers a discussion on customer experience (CX) infrastructure, including Reginald Cummings (VA), Col. Francisco Dominicci (VHA), Drew Jaehnig (Bizagi), Edward Mays (CBP), moderated by GCIO's own Andrew Underhill. …
Dan Carroll leads the cybersecurity practice development for Dell Federal. He focuses on designing and implementing cybersecurity frameworks to help Federal customers meet their diverse cybersecurity missions.
He participates extensively with the NIST community to understand global cybersecurity challenges and help shape responses that can be leveraged by the community through common frameworks and reference architectures.
Prior to Dell Federal, Dan held the position of head contract negotiator for enterprise service agreements with the Fortune Global 500. His responsibilities included government and commercial organizations.
Dan was a lead architectural engineer for the Marine Corps Network Operations and Security Command both as a commercial contractor as well as a U.S. Marine. Dan was responsible for large portion of the deployed military application network architecture planning, design and deployment.
Mr. Nicolas Chaillan, a highly qualified expert, is appointed as the first Air Force Chief Software Officer, under Dr. William Roper, the Assistant Secretary of the Air Force for Acquisition, Technology and Logistics, Arlington, Virginia. He is also the co-lead for the Department of Defense Enterprise DevSecOps Initiative with the Department of Defense Chief Information Officer. As the Air Force’s senior software czar, Mr. Chaillan is responsible for enabling Air Force programs in the transition to Agile and DevSecOps to establish force-wide DevSecOps capabilities and best practices, including continuous Authority to Operate processes and faster streamlined technology adoption.
The Chief Software Officer works with the Program Executive Officers and is responsible for analyzing current software and cloud migration plans to avoid vendor lock-ins while allowing for rapid prototyping and a streamlined process for deployment. To keep up with the pace of technology, Mr. Chaillan evaluates and authorizes new commercially available off-the-shelf software and cloud-related technologies to help with their adoption across various Air Force programs based on their mission needs.
Prior to his current position, Mr. Chaillan was the Special Advisor for Cloud Security and DevSecOps at the Department of Defense, OSD, A&S and Special Advisor for Cybersecurity and Chief Architect for Cyber.gov at the Department of Homeland Security. He designed the new robust, innovative and holistic .Gov cybersecurity architecture (Cyber.gov), that mitigates cyber threats by leveraging best practices and implementable solutions with minimal impact to workforce efficiency.
In addition to his public service, Mr. Chaillan is a technology entrepreneur, software developer, cyber expert and inventor. He has over 19 years of domestic and international experience with strong technical and subject matter expertise in cybersecurity, software development, product innovation, governance, risk management and compliance. Specifically, these fields include Cloud computing, Cybersecurity, DevSecOps, Big Data, multi-touch, mobile, IoT, Mixed Reality, virtual reality and wearables.
Mr. Chaillan is recognized as one of France’s youngest entrepreneurs after founding, WORLDAKT at 15 years of age. He has founded 12 companies, including AFTER-MOUSE.com, Cyber Revolution, Prevent Breach, anyGuest.com among others. Over the last eight years alone, he created and sold over 180 innovative software products to 45 Fortune 500 companies. Additionally, he is recognized as a pioneer of the computer language PHP.
Mr. Chaillan is a sought after adviser and speaker, including participation in multiple industry conferences and experience working in close collaboration with many Fortune 100 companies and the U.S. Government.
As the Executive Director of Infrastructure Operations in the Office of Information Technology Operations and Services (ITOPS) Mr. Cummings is responsible for the VA’s enterprise infrastructure operations and services, including the agency’s tier III technical support organization, he has oversight over several enterprise programs to include the National Data Center Consolidation Program. Before taking on his current role, Mr. Cummings served as the Executive Director, Transition, Release and Support (TRS) in the Enterprise Program Management Office (EPMO). Mr. Cummings was responsible for the overall application sustainment and the single authoritative release schedule across the VA enterprise.
Prior to joining the VA, Mr. Cummings worked in both the private and public sectors. While with Hilton Worldwide Mr. Cummings was responsible for the transformation and migration of the Hilton technology infrastructure, datacenters and application as well as developing/implementing Hilton’s IT Service Management practice, and it’s global business continuity/disaster recovery strategy. Prior to his leadership role with Hilton, Mr. Cummings worked for several Department of the Navy organizations as a Federal civil servant where he was responsible the Personnel Research and Development Computing Facility as well as a regional network operations activity designed to manage and support a myriad of Naval Personnel Support Detachments.
Drew Jaehnig – Industry Practice Leader, Bizagi (Business Agility) with 27 years of management and supervisor experience. Drew has successfully managed large globally dispersed staffs for the Department of Defense in some of the most challenging environments. He is also a process improvement and customer experience expert and has been helping organizations with on-boarding issues for over a decade.
Daniel Kroese is CISA’s Deputy Assistant Director (A) for National Risk Management. In his leadership role within the NRMC and CISA, he focuses significant effort on public-private partnerships to enhance cybersecurity and infrastructure resilience. At the NRMC he has been actively involved in information and communications technology supply chain risk management efforts, 5G security and resilience initiatives, and the launch of the National Critical Functions construct to evolve understanding of cross-cutting risk to critical infrastructure. Prior to joining the NRMC, Daniel was Senior Advisor to Director Krebs at CISA. Daniel previously served as Chief of Staff to Congressman John Ratcliffe who chaired the Cybersecurity and Infrastructure Protection Subcommittee in the House of Representatives. Throughout these roles, Daniel has been on the front lines of important cybersecurity debates and has developed deep connections across industry and government alike.
Daniel is a graduate of the University of Pennsylvania, and a native of Seattle, WA.
Mr. Mays is the Executive Director for the Enterprise Data Management and Engineering Division (EDME), Office of Information Technology. Prior to this appointment, he served a nearly 30-year career in the U.S. Marine Corps in Command, Acquisition Program Management, Logistics, Software Development, Information Technology, Acquisition Education, Planning, Programming, and Budget and Execution. Mr. Mays began his career with a BS from the University of Florida in 1984. He then worked in logistics billets while stationed at Camp Lejeune, North Carolina, and then became the Program Objective Memorandum (POM) Officer at the Marine Corps Combat Development Command in Quantico, Virginia. There he created the Asset Tracking for Logistics and Supply System – a major Marine Corps logistics system that has been used in the Marine Corps for over 25 years. In 1997, Col. Mays graduated from the U.S. Naval Postgraduate School with a master’s in computer science. He served as an Assistant Program Manager and Marine Corps Liaison Officer to several programs in the U.S. Army's Program Executive Office for Intelligence Electronics Warfare & Sensors (IEW&S) and the U.S. Army's Program Executive Office for Command, Control, and Communications-Tactical (PEO C3T).
Mr. Mays held several positions including Quarter Master and Logistics Officer at Marine Barracks, Washington, D.C. He used program management to facilitate historic structure modernization and led the planning and designing for the new Marine Barracks Annex and Band Support Facility. In 2005, Mr. Mays served as an Acquisition Professor in the Program Management and Leadership Department at the Defense Acquisition University. He taught acquisition to the Afghan National Army Acquisition Agency in Kabul. In 2008, he became the Operations Assessment Officer for Multinational Forces – West (MNF-W), Al Anbar, Iraq, where he played a substantive role in the return of Anbar Province to the government of Iraq.
Later, he became the Director for Product Group-10, executing almost $1 billion annually through procuring all enterprise software and hardware for the Marine Corps Enterprise Network (MCEN). In 2012, he accepted a position as the Assistant Commander, Acquisition Logistics and Product Support, at Marine Corps Systems Command.
Kate Macri is a staff writer/researcher for GovernmentCIO Media & Research, where she primarily covers the Department of Homeland Security.
Prior to joining the team in June 2020, she covered the video game industry and small businesses for Zenger News. She also covered banking and finance news for Banking Dive, a B2B media publication based in Washington D.C., and reported logistics, supply chain and shipping news for Supply Chain Dive.
If she isn't boxing or walking her boxer, you can find Kate with her nose in a Stephen King novel, slaying monsters in the world of Final Fantasy or waiting for a blue public call box to land in her front yard.
Andrew Underhill has 20+ years of broad experience spanning business development, solution development, and professional services in the United States and Europe.
He launched his career as an application developer in manufacturing and healthcare enterprises, rapidly advancing through solution design, analysis, program management, and client account management and operations roles to gain technical, business, and resource management expertise. He was appointed Chief Technical and Operating Officer of Wise Systems, a leading Healthcare Software and Services company. in 1997. There, he directed company operations for 9 years, managing prime accounts and relationships with industry partners. Through this, he helped deploy complex enterprise wide solutions into 40 hospitals.
After moving to the United States in January 2006, he served as the Director of Product Planning for Applied Visual Sciences, a medical and security imaging company. His awareness and vision were instrumental for strategic initiatives, supporting marketing, expansion planning, solution architecture, and business partnering driving forward solutions for the Global Healthcare and Security Industry. The results of his efforts are utilized across the industry, including in key products from leading vendors that are found in hundreds of hospitals and airports around the world.
Mr. Underhill joins GovernmentCIO from Systems Made Simple, A Lockheed Martin Company, where he served as lead Solution Engineer, Chief Technologist, and Technical Account Manager. He architected solutions for over $800M, while contributing to $1.4B of business won with the Department of Defense and the Department of Veterans Affairs.
Mr. Underhill is an advocate of Interoperability and Standards development. He previously served as a member of the Workgroup for Electronic Data Interchange (WEDI), Integrating the Healthcare Enterprise (IHE), Health Level Seven (HL7), and Digital Image Communication in Medicine (DICOM). Additionally, he was instrumental in the development of the new and sister Digital Imaging Communication (DICOS) Standard for the security industry, where he worked as a co-editor and workgroup chairman for the National Electrical Manufacturers Association Standard efforts.
Mr. Underhill holds a Masters Certificate in Healthcare Leadership from Cornell University, studied Business and Management at the City of Bath College, Electronics and Electrical engineering at Norton Radstock College, and Communications and Engineering Drawing at Norton Hill Math and Computing College.
- Amy Kluber, Managing Editor, GovernmentCIO Media & Research
IT Supply Chain Security
As federal agencies modernize their IT and critical infrastructure, IT supply chains increasingly rely on foreign suppliers for hardware, software and cloud services. Federal agencies like the Department of Defense continue to explore ways to enhance IT supply chain security and prevent counterfeits, end user malware, and vulnerable components in their IT supply chains while complying with supplier restrictions mandated by the 2019 Defense Authorization Act. Hear from top Defense and Homeland Security officials about how federal agencies are working together to accelerate IT modernization with secure IT supply chain management.
- Dan Carroll, Cybersecurity Practice Manager, Dell Technologies
- Daniel Kroese, Associate Director of the National Risk Management Center, CISA
- Moderator: Kate Macri, Staff Writer/Researcher, GovernmentCIO Media & Research
DevOps Strategies to Improve Infrastructure
Many agencies are incorporating DevOps practices to ensure efficient infrastructure performance and to bake security practices into the process. Increased collaboration between security and coding professionals not only helps enhance security and IT infrastructure performance, but also allows federal agencies to adjust their IT priorities quickly as different needs arise.
- Nicolas Chaillan, Chief Software Officer, USAF
- Todd Simpson, Deputy Assistant Secretary for DevSecOps, VA
- Moderator: Megha Chokshi, Senior Vice President, GovernmentCIO
Customer Experience Infrastructure
When architecting IT, it is critical to maintain an infrastructure that operates optimally for the enterprise. Many are turning toward human-centered design and working with their customers to work toward a modernized infrastructure--an approach that applies platforms, automated tools and helps decommission legacy systems in a minimally disruptive way. Hear from agency officials to learn about how they aim to introduce platform-based infrastructure to their customers and work with them to modernize and optimize their IT portfolio.
- Reginald Cummings, Executive Director, Infrastructure Operations, VA
- Col. Francisco Dominicci, Director, Solutions Delivery Division, DHA
- Drew Jaehnig, Industry Practice Leader, Public Sector, Bizagi
- Edward Mays, Executive Director, Enterprise Data Management & Engineering Directorate, CBP
- Moderator: Andrew Underhill, Chief Technology Officer, GovernmentCIO
- Amy Kluber, Managing Editor, GovernmentCIO Media & Research