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Enhancing Veterans Care: Responding to COVID-19

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Virtual Event

As the nation adapted to new working environments and operations during the COVID-19 pandemic, federal agencies pivoted resources to tackling the detection, treatment and management of the virus. Meanwhile, the Department of Veterans Affairs had a unique role in caring for the veterans it serves as well as supporting civilian hospitals. Faced with urgent priorities in vaccine distribution and further pandemic relief nationwide, federal leaders discuss the digital tools and strategic oversight that are helping government accomplish the next phase of the pandemic response.

Enhancing Veterans Care: Responding to COVID-19
Agenda

Speakers / Panelists

  • Amy Kluber
    Amy Kluber Editorial Director GovCIO Media & Research

Speakers / Panelists

  • Sen. Jon Tester, Chairman, Senate Committee on Veterans' Affairs
    Sen. Jon Tester Chairman Senate Committee on Veterans' Affairs
  • Rep. Mark Takano, Chairman, House Committee on Veterans' Affairs
    Rep. Mark Takano Chairman House Committee on Veterans' Affairs
  • Mike Hoffman
    Moderator Michael Hoffman President GovCIO Media & Research

The pandemic enabled new horizons for communicating with veterans and supporting the veteran experience through technologies like remote telehealth and setting up vaccine appointments. Agency leaders across the customer experience and IT ecosystem discuss the strategies and progress in these capabilities.

Speakers / Panelists

  • Dominic Cussatt, Acting Assistant Secretary for Information & Technology and CIO, VA
    Dominic Cussatt Acting Assistant Secretary for Information and Technology and CIO VA
  • Barbara Morton
    Barbara Morton Deputy Chief Veterans Experience Officer VA
  • Charles Worthington, CTO, VA
    Charles Worthington CTO VA
  • Megha Chokshi
    Moderator Megha Chokshi Senior Vice President GovCIO

Speakers / Panelists

  • Dr. Richard Stone, Acting Under Secretary for Health, VHA
    Dr. Richard Stone Acting Under Secretary for Health VHA
  • Amy Kluber
    Amy Kluber Editorial Director GovCIO Media & Research

Ensuring continuity of care and benefits has been a primary mission in supporting veterans throughout the course of the pandemic. This entailed standing up workflows and technologies for increased claims processing, communication strategies, new digital tools and more.

Speakers / Panelists

  • Thomas Murphy, Acting Under Secretary for Benefits, VBA
    Thomas Murphy Acting Under Secretary for Benefits VBA
  • Amy Kluber
    Amy Kluber Editorial Director GovCIO Media & Research
Speakers
  • Dominic Cussatt, Acting Assistant Secretary for Information & Technology and CIO, VA
    Dominic Cussatt Acting Assistant Secretary for Information & Technology and CIO, VA
  • Barbara Morton
    Barbara Morton Deputy Chief Veterans Experience Officer, VA
  • Thomas Murphy, Acting Under Secretary for Benefits, VBA
    Thomas Murphy Acting Under Secretary for Benefits, VBA
  • Dr. Richard Stone, Acting Under Secretary for Health, VHA
    Dr. Richard Stone Acting Under Secretary for Health, VHA
  • Rep. Mark Takano, Chairman, House Committee on Veterans' Affairs
    Rep. Mark Takano Chairman, House Committee on Veterans' Affairs
  • Sen. Jon Tester, Chairman, Senate Committee on Veterans' Affairs
    Sen. Jon Tester Chairman, Senate Committee on Veterans' Affairs
  • Charles Worthington, CTO, VA
    Charles Worthington CTO, VA