EHR Summit

EHR Summit

EHR Summit
EHR Summit
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Virtual event

Electronic health record modernization has been on the rise in government agencies recently. It has enabled data interoperability, patient empowerment of data, and ease of use for clinicians and providers. This summit will dive into the nature of EHRs, best practices in their infrastructure, and how changes in EHR policy and use are making impacts in the clinical setting.

November 18, 2021
11:00 am
Virtual event
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EHR Summit





Ms. Holly Joers serves as the program executive officer for the Program Executive Office, Defense Healthcare Management Systems (PEO DHMS). The mission of PEO DHMS is to transform the delivery of healthcare and advance data sharing through a modernized electronic health record for service members, veterans and their families. Ms. Joers oversees and provides guidance to multiple pro gram offices, including the DoD Healthcare Management System Modernization’s delivery of a single, common, federal record; the Joint Operational Medicine Information Systems’ delivery of operational medicine capabilities; and the Enterprise Intelligence and Data Solutions targeting data innovation. Ms. Joers continues to fulfill her deputy PEO role in overseeing acquisition lifecycle management framework implementation, program management, tracking requirements, personnel and resource management, metrics and contract management.

Ms. Joers most recently served as the interim deputy director for the Federal Electronic Health Record Modernization (FEHRM) program office. She led program office activities, including efforts to establish an organizational structure, staffing and priorities to ensure that FEHRM responsibilities, mandated by both the National Defense Authorization Act 2020 and the FEHRM Charter, are carried out effectively. Before joining PEO DHMS and FERHM, she served as the Chief of Strategic Sourcing for the Office of the Deputy Under Secretary of the Air Force for Management and Deputy Chief Management Officer. She was responsible for initiation and governance of the Air Force’s Category Management Program aimed at proactively and strategically managing costs. She also had oversight of the Headquarters Air Force contracted support services portfolio, ensuring disciplined governance, performance management, identification of efficiencies and implementation of con tinuous process improvement activities.

She began her career at Eglin Air Force Base, where she held several positions of increasing responsibility, including logistics management specialist; integrated product team lead; chief, Director’s Action Group/PEO Execution Group; and flight chief, Full-Scale Aerial Targets. Her experience spans multiple functional areas, including logistics, test, and program management, at multiple program levels, ranging from ACAT 1D to ACAT III weapons systems. She also served as the deputy director, F-35 Lightning II Production, F-35 Joint Program Office.

Ms. Joers holds a Bachelor of Science in Marketing Management from Virginia Tech, a Master of Business Administration from University of West Florida and a Master of Science in National Security and Resource Strategy from National Defense University. Her professional certifications include Acquisition Corps Membership; DAWIA Level III, Program Management; and DAWIA Level III, Life Cycle Logistics. She completed courses at several defense colleges. She holds numerous awards and honors, including the Air Force Civilian Achievement Award, Air Armament Center Acquisition Logistician of the Year, Exemplary Civilian Service Award, Air Force Program Manager of the Year and OSD Exceptional Civilian Service Award.

Program Executive Officer, DHMS

Alexandra Mugge is the Deputy Chief Health Informatics Officer at the Center for Medicare & Medicaid Services, where her team leads the interoperability and health IT efforts for CMS. She has been with CMS since 2010 and during that time she has maintained a focus on health IT policy. Before joining the Office of the Administrator in her current role, Alex served as the Deputy Director of the Division of Health IT, where she and her team lead the overhaul of the Meaningful Use Programs to create the Promoting Interoperability initiatives.

Alex earned her Masters of Public Health from the Rollins School of Public Health at Emory University where she specialized in Public Health Policy.

Deputy Chief Health Informatics Officer, CMS

Mr. William J. Tinston serves as the Director for the Federal Electronic Health Record Modernization (FEHRM) program office. In this role, he oversees the FEHRM’s efforts in implementing a single, common federal electronic health record (EHR) with the Department of Defense (DOD), Department of Veterans Affairs (VA) and Department of Homeland Security’s U.S. Coast Guard (USCG). The FEHRM enables joint decision-making and drives federal solutions for optimizing EHR implementation and operation.

Mr. Tinston has three decades of experience in defense acquisition program management, portfolio and investment management, and enterprise information technology. He previously served as the Program Executive Officer for the Program Executive Office, Defense Healthcare Management Systems (PEO DHMS). In this role, he led the deployment of DOD’s EHR. Additionally, he worked with VA and USCG to assist their transition to the same EHR as DOD, ensuring progress toward a single, common record for every beneficiary.

Prior to PEO DHMS, Mr. Tinston held senior executive positions at the Defense Logistics Agency (DLA), most recently serving as the Program Executive Officer. In this role, he was responsible for the management and oversight of DLA’s Major Automated Information Systems programs and special interest programs and was the milestone decision authority for DLA’s less-than-major programs. He was the corporate provider of acquisition management services and provided overall direction and guidance for the development, acquisition, testing, systems integration, product improvement and fielding for assigned DLA programs.

Mr. Tinston holds a Bachelor of Science in Business and Information Systems. He is Defense Acquisition University-certified at level three in Program Management and Information Technology. His honors include the DLA Meritorious Civilian Service Award and a Federal Computer Week Federal 100 Award. As a testament to his work, the Defense Information Systems Agency recognized him as an Outstanding External Contributor.

Director, FEHRM

Micky Tripathi is the National Coordinator for Health Information Technology at the U.S. Department of Health and Human Services, where he leads the formulation of the federal health IT strategy and coordinates federal health IT policies, standards, programs, and investments. 

Mr. Tripathi has over 20 years of experience across the health IT landscape. He most recently served as Chief Alliance Officer for Arcadia, a health care data and software company focused on population health management and value-based care, the project manager of the Argonaut Project, an industry collaboration to accelerate the adoption of FHIR, and a board member of HL7, the Sequoia Project, the CommonWell Health Alliance, and the CARIN Alliance.

Mr. Tripathi served as the President and Chief Executive Officer of the Massachusetts eHealth Collaborative (MAeHC), a non-profit health IT advisory and clinical data analytics company. He was also the founding President and CEO of the Indiana Health Information Exchange, a statewide HIE partnered with the Regenstrief Institute, an Executive Advisor to investment firm LRVHealth, and a Fellow at the Berkman-Klein Center for Internet and Society at Harvard University.

He holds a PhD in political science from the Massachusetts Institute of Technology, a Master of Public Policy from Harvard University, and an AB in political science from Vassar College. Prior to receiving his PhD, he was a Presidential Management Fellow and a senior operations research analyst in the Office of the Secretary of Defense in Washington, DC, for which he received the Secretary of Defense Meritorious Civilian Service Medal.

National Coordinator for Health Information Technology, HHS

Colonel Bobby Saxon, USA Retired, is the Deputy Director for the Office of Information Technology (OIT), Centers for Medicare and Medicaid Services (CMS).  Previously, Bobby served at CMS as the Acting Director for Emergency Preparedness and Response Operations (EPRO) and as the CMS Continuity Manager where he led Continuity of Operations (COOP) and Emergency Management.  Bobby joined CMS in 2017 as the Chief Technology Officer for the Center for Consumer Information and Insurance Oversight (CCIIO) where he led IT for 

Bobby has nearly 30 years of IT leadership experience including assignments to the Pentagon as the Assistant Deputy Chief Information Officer for Army G-3/5/7 Operations and Plans, and as a Force Management Division Chief leading a global force information management data initiative.  Bobby began his IT career as a medical software sales consultant before becoming a regional, then national sales manager for multiple software companies specializing in Electronic Health Records (EHR).  Before re-entering active military service after the events of 9/11, Bobby founded a Customer Relationship Management company to provide collaboration and data analytics solutions to Fortune 5,000 organizations.

Bobby has a Master of Science (MS) in Government Information Leadership, w/CIO concentration, from the National Defense University (NDU) and a Bachelor of Business Administration in Management from the Georgia Southern University.  Bobby has a graduate certificate for Global Strategic Leadership and was the distinguished graduate of NDU CIO Leadership Development Program for which is received his CIO graduate certificate.

Bobby has been recognized for his IT leadership with awards including the 2019 FCW Federal 100 Award, the 2019 AFCEA Innovate IT Stewardship award, the FedScoop 50 Federal Leadership Award; and is the recipient of the CIO Magazine “Ones to Watch” Award. Additionally, under Bobby’s leadership, won the 2019 FedHealth IT Innovation Award for its move to the Cloud which resulted in ~$100M in annual savings to CMS.

Colonel Saxon is a combat veteran with service in Iraq and is the recipient of the Legion of Merit, the Bronze Star, the Combat Action Badge, Paratrooper Badge, and Air Assault Badge.

Deputy CIO, CMS



Opening Remarks

  • Amy Kluber, Editorial Director, GovernmentCIO Media & Research

Fireside Chat: Empowering Patients with Improved EHRs 

Modernized electronic health records have been a boon in patient and clinician empowerment in recent years, with interoperability, APIs, and standards for patient data portability making it easier for patients to get a hold of their data. ONC has been a leader in setting the scene for EHR standardization, so this keynote will examine what ONC has done to empower patients with EHRs and what the future holds for EHR modernization. 

  • Micky Tripathi, National Coordinator for Health Information Technology, HHS

Building Blocks for Better EHRs 

Modernizing electronic health records doesn’t just happen with the snap of your fingers; it requires intentionally built infrastructure with the end-users in mind. This panel will discuss the technologies agencies are acquiring and promoting to get to improved EHRs, as well as how they’re getting to interoperability.

  • Neil Evans, Acting CIO, VA*
  • Alexandra Mugge, Deputy Chief Health Informatics Officer, CMS
  • Col. Bobby Saxon, Deputy CIO, CMS*
  • Mitchell Thornbrough, CIO, IHS*

Interoperability for Medical and Public Health Outcomes

Health IT leaders tout the benefits of interoperability, but what does it look like at the end-user level? Officials who work closely with clinicians, researchers, public health experts and other end users discuss how innovation in interoperability is impacting the clinical care experience and overall public health efforts.

  • Lynelle Johnson, Acting Chief Medical Officer, OEHRM, VA*
  • Susan Gregurick, Associate Director for Data Science and Director of the Office of Data Science Strategy, NIH*

A Look Into Cross-Agency EHRs 

There are several agencies that deliver clinical care to patient populations, from the Department of Veterans Affairs to Defense Health Agency and more. These agencies have been collaborating to create a single common EHR to improve patient and clinician experiences, and this panel will take a look into how this partnership is going two years in the making.

  • Bill Tinston, Director, FEHRM 
  • Holly Joers, Program Executive Officer, DHMS
  • Justin Meyer, Deputy Director of Acquisition Programs, USCG*

Closing Remarks

  • Amy Kluber, Editorial Director, GovernmentCIO Media & Research