AI Gov: Future of RPA

AI Gov: Future of RPA

Future of RPA
AI Gov: Future of RPA
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Virtual Event

Robotic process automation has the potential to streamline business processes, reduce manual and time-intensive labor and drive efficiencies across the enterprise. This event strives to examine how smart RPA applications are increasing productivity and driving federal agency missions forward, from medical research and development to acquisition processes to IT maintenance.

June 9, 2021
11:00 am
Virtual event
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AI Gov: Future of RPA



Gerard Badorrek is the Chief Financial Officer of the U.S. General Services Administration (GSA). As the senior financial executive at GSA, he is responsible for the management of its $25 billion budget and over 600 financial personnel at GSA’s central office and across 11 regions. Mr. Badorrek oversees all financial functions and activities, including strategic planning, performance management, budgeting, accounting, analytics and reporting, financial operations and audits. He also serves as GSA’s Performance Improvement Officer.

Since joining GSA in December 2014, Mr. Badorrek has completed a comprehensive transformation of the GSA finance organization that will standardize business processes, tighten financial controls, and enhance operational performance and drive efficiencies. The effort included centralizing four budget organizations into an overall GSA Budget Office; creating new Performance Management and Analytics offices; and streamlining the Regional Financial Operations from 11 regions into 4 zones. In addition, Mr. Badorrek led the successful transition of GSA’s Financial Management Line of Business to another federal agency in support of the federal directive for shared services.

Prior to this role in federal government, Mr. Badorrek spent more than 25 years in the private sector. His expertise in financial management and business operations successfully drove organizational change and improved performance levels at both public and private companies. Mr. Badorrek was a Senior Vice President at Xerox Services, holding positions as a Managing Director and Chief Operating Officer(COO) of the State Government group. He had an extensive career with MCI Communications including roles as Vice President of Finance, Vice President of Business Operations, Executive Director of Corporate Business Analysis and Business Unit CFO and Controller with responsibilities for leading large organizations, building teams and solving complex operational and business problems. He also served as CFO and COO for several private technology companies.

Mr. Badorrek has an MBA degree from the Graduate School of Business at Stanford University, a Master’s degree in Economics from Case Western Reserve University and Bachelor degree in Operations Research and Industrial Engineering at Cornell University.


Krista Kinnard is the Chief of Emerging Technologies at the U.S. Department of Labor (DOL) in the Office of the Chief Information Officer. In this role, she leads the organization’s discovery and adoption of new technologies and solutions to meet the unique business challenges faced by DOL agencies. She helps foster the use of artificial intelligence, machine learning, robotic process automation (RPA) and other emerging technologies across the organization in support of mission work.

Prior to joining the Department, Krista was a Director of the General Service Administration’s (GSA) Artificial Intelligence Center of Excellence, where she partnered with federal agencies to foster the adoption of AI and automation capabilities. She played a critical role in DOL’s standing-up of a robotic process automation capability for procurement and IT based processes. Additionally, she helped lead the Artificial Intelligence Community of Practice (CoP) for GSA.

Krista has several years of experience as a data scientist and technical project lead in the private sector, leading the design and development of machine learning based systems for government clients.

She has a Bachelor of Science degree in Molecular and Cellular Biology, a Bachelor of Arts in Spanish and Portuguese from the University of Arizona, and a Master of Science degree in Data Analytics and Public Policy from Carnegie Mellon University.

Chief of Emerging Technologies, Department of Labor

Dina Thompson joined TSA as the Deputy Assistant Administrator (DAA) for Contracting and Procurement Office in December 2018.

As the DAA, Ms. Thompson serves as a senior acquisition management official and the Deputy Head of the Contracting Activity in TSA. The DAA provides executive leadership and senior technical expertise for TSA, on matters involving procurements and other transaction agreements. Ms. Thompson’s responsibilities have agency-wide impact and influence, which include providing innovative and expert leadership in the establishment and implementation of comprehensive procurement strategies and implementation schedules in accordance with applicable policies, procedures, laws, and directives.

Prior to joining TSA, Ms. Thompson spent almost 30 years supporting the Warfighter as a Contracting Officer and Procurement Analyst in the United States Army.  Ms. Thompson’s significant experience includes information technology contracting and contracting for services; Federal Acquisition Regulation, Defense Federal Acquisition Regulation Supplement, and Army Federal Acquisition Regulation Supplement promulgation; and acquisition strategy development.

Ms. Thompson’s most recent assignments include: Acting Head of the Contracting Activity in TSA, Senior Research Analyst and Team Leader supporting the Advisory Panel on Streamlining and Codifying Acquisition Regulations established by Section 809 of the 2016 National Defense Authorization Act, Senior Advisor to the Deputy Assistant Secretary of Army (Procurement) (DASA(P)), Director of Procurement Programs in the Office of the DASA(P), Army Defense Acquisition Regulations Council Member, Office of the DASA(P), Senior Procurement Analyst, Army Contracting Command Headquarters, Senior Contracting Officer, Information Technology, E-Commerce and Commercial Contracting Center, Senior Contracting Officer, U.S. Army Community and Family Support Center.

Ms. Thompson holds a Bachelor’s Degree in Business Administration from Averett University and a Master of Science Degree in Contract Management from the Naval Postgraduate School.  Ms. Thompson belongs to the Defense Acquisition Corps and the Army Acquisition Corps and is an active member of the National Contract Management Association.  Ms. Thompson a Certified Professional Contracts Manager, an American Council for Technology – Industry Advisory Council (ACT-IAC) Fellow, and is both Federal Acquisition Certification in Contracting (FAC-C) and Defense Acquisition Workforce Improvement Act (DAWIA) Level III certified in Contracting.

Deputy Assistant Administrator, Contracting and Procurement, TSA

Jane Datta is NASA’s chief human capital officer and lead people champion. Datta is responsible for building the quality and depth of talent necessary for supporting the agency’s mission, improving capabilities for delivering human resources services, and positively shaping NASA’s culture to maintain high levels of employee engagement and commitment.

From 2017 to 2019, she served as the deputy assistant administrator in the Office of the Chief Human Capital Officer (OCHCO), where she successfully managed a robust portfolio of services and complex change initiatives, including workforce planning and analytics, learning and development, talent acquisition, and policy and accountability.

One of her most notable and rewarding professional achievements has been overseeing OCHCO’s transformation from providing decentralized human capital services across 10 centers to a centralized, functionally-unified line of business.

Datta joined NASA in 2007 as the director of NASA’s Workforce Policy, Planning and Analysis Division in the Office of Human Capital Management. Here she played an important role in coordinating activities to increase efficiency across the agency, such as the agency-level integration of workforce planning with budgeting and strategic planning. Datta also oversaw agency-level human capital policy, accountability, recruiting, hiring, and student programs.

Datta is known at NASA and across the federal government for her work and often shares her human capital perspectives and expertise with leaders and aspiring human capital professionals in the private sector and other federal agencies. She also serves as a member of the Office of Personnel Management’s Chief Human Capital Officers Council.

Prior to joining NASA, Datta worked in London as an associate director of a classical music agency. After earning her graduate degree, she spent 10 years at United Technologies Corporation in various human resources disciplines. In 2001, she moved to the Washington area and joined Booz Allen Hamilton as an associate, building their workforce planning practice, methodologies, and service offerings.

Datta holds a masters degree from the Kellogg Graduate School of Management at Northwestern University and a bachelors degree from Yale University. She enjoys playing and performing classical piano and spending time with her family.

Chief Human Capital Officer, NASA
Director, Claims Intake Program, VBA
Deputy CIO, ICE, DHS
Human Capital & Business Management Staff Director, CMS
Co-Director, Enterprise Digitalization and Case Management Office, IRS



Opening Remarks

  • Michael Hoffman, President, GovernmentCIO Media & Research

Fireside Chat: The State of Federal RPA

  • Gerard Badorrek, CFO, GSA

Automating Hiring and Workforce Development

Hiring and retaining workers across federal agencies has been a challenge agencies have worked to long overcome. How can sharpening the hiring process with RPA and automations help agencies develop a more robust and improved workforce? Our panel of officials will provide insight.

  • Jane Datta, Chief Human Capital Officer, NASA*
  • Tiffany Patterson, Human Capital & Business Management Staff Director, CMS*
  • Dina Thompson, Deputy Assistant Administrator, Contracting and Procurement, TSA

Getting to Better Business Processes with RPA

Heavily manual processes cost federal agencies many hours and dollars in cost. Fortunately, officials are looking to automate business manual processes to drive efficiency and productivity across their organizations. This panel will discuss those opportunities for RPA applications to improve internal processes and mission across the federal space.

  • Derek Herbert, Claims Intake Director, VBA*
  • Heidi Myers, Deputy CIO, ICE*
  • Harrison Smith, Co-Director, Enterprise Digitalization and Case Management Office, IRS*

Fireside Chat

  • Krista Kinnard, Branch Chief, Emerging Technology, Department of Labor

Closing Remarks